Frequently Asked Questions
Most medicines we used are not controlled substances (non-narcotics) so this is very easy. If you are not having any side effects and getting the benefit you want from your meds, simply call the refill line and leave a message with your name, birthday, and the medicine you want to be refilled. This should be done 3-4 days before you run out to give us time to get the refill to your pharmacy.
If you need a refill for a narcotic (controlled substance), you will need to be seen and evaluated within the last 1-2 months before we can refill your narcotic. If you have been compliant with your narcotics, such as expected urine drug screens, not asking for early refills, no self escalating your narcotics, etc, we will be able to refill your meds every two months. However, if we find there are some questions about your narcotics such as the examples above, you will need to be seen within the last month before we will refill your narcotics. Based on your compliance, when you are ready, simply call the refill line 3-4 days before you run out of meds to give us time to check your chart and verify you are due for your refill. We will then send it to your pharmacy. Based on our policies, If you have been seen in the last month, there is no need to come in...we will fax the prescription to your pharmacy.
Normally, you shouldn't get any other narcotics from other physicians while under our care. However, any other doctor can give you a prescription for narcotics under special circumstances. All you have to do is call us the next business day, indicate what medicines they prescribed you, and how many pills were prescribed so we can document and correlate with your urine samples.
If you get admitted to a hospital, let your physician do whatever he or she wants to do. Simply contact us when able to, let us know why you are admitted. Upon release from the hospital, please call us, let us know what the conclusion of your admission was, and let us know medicines they gave you and how much. Once again, we just need to document so we can correlate with any urine drug screens.
All patient forms and contracts are available for review on the patient portal. Please refer to these frequently as they contain tons of useful information and answers to questions.
We appreciate any compliments you want to give. And if you want to give us any other responses or have concerns about anything, please address this with our office manager. We all "strive for five"...meaning we want to get five-star reviews. If for any reason we don't get a five-star review, we want to hear from you! Please let us know of any suggestions you may have so we can better serve you and make your visit the best it can be!
You should never mix alcohol and narcotics. This can cause an exaggerated effect of either the alcohol or narcotic, and lead to difficulty breathing, problems moving, or death.
If Dr. Moran has stopped providing narcotics, he is still willing to try to help you with your pain. Many times Dr. Moran can provide non-narcotic options. He will offer therapy, non-narcotics meds, interventions/injections, surgery referrals, ketamine or other modalities that can help with pain management.